Before you buy
Customer terms.
These terms cover customer use of Telethryve as a product. They sit alongside the source-use restrictions in USER_AGREEMENT.md.
1. Builder-First Product
Telethryve is a configurable product that can route work across local tools, profiles, skills, and optional third-party services. It is designed to be adapted to the target machine and environment.
2. Environment-Specific Workflows
Skills, tools, and machine-local automations are not guaranteed to work out of the box on every host. Some workflows need local credentials, permissions, device setup, browser sessions, phone routing, or environment-specific changes before they are reliable.
Phone, email, and local-desktop workflows should only be promised, enabled, or sold when they have been configured and validated for the target environment.
3. Customer Responsibilities
The customer is responsible for:
- reviewing important outputs before acting on them;
- configuring and testing the workflows they intend to rely on;
- complying with privacy, telecom, consumer-protection, and workplace rules that apply to their use case;
- protecting the machine, tokens, credentials, and connected services used by the runtime;
- using higher-trust profiles only when they intentionally want that behavior.
4. Third-Party Services
Telethryve may rely on Telegram, Stripe, Codex backends, SMTP providers, phone providers, speech tools, and other connected systems. Those services remain subject to their own terms, pricing, and operational limits.
5. Billing
Purchase, payment methods, invoices, refunds, and billing support actions are handled through Stripe. See BILLING.md.
6. Support
The default support model is self-serve and is described in SUPPORT.md. Access to Codex, Claude Code, or other third-party tools used for setup or troubleshooting is separate from a Telethryve purchase unless explicitly included in writing.
7. Product Boundary
Telethryve can create, edit, route, and package work, but the customer remains responsible for confirming that a workflow is suitable for their environment before relying on it for business, legal, financial, medical, or safety critical decisions.
8. Availability And Warranty
Telethryve is provided on an as-configured basis. Local tools, connected services, and environment-specific workflows can fail, drift, or need updates. Except where a separate written agreement says otherwise, Telethryve is provided without a guarantee that every workflow will be available or require no customization on every machine.