Set up Desktop
Follow Getting started for requirements, installation, and your first task.
Telethryve support
Find your next step.
Start with the guides below. If you need help, email [email protected].
What do you need?
Download again
Use your private purchase token on the download page. Contact support if you cannot recover it.
Manage a purchase
Open billing help for receipt and payment-record access. Review the billing policy.
Connect a phone
Check mobile availability, then follow the pairing steps.
Contact support.
Include your device type, operating-system version, app version, and a short description of the issue. For purchase recovery, include a receipt reference if available.
Do not email passwords, API keys, pairing tokens, purchase tokens, or private project files. Support is primarily self-serve documentation with email assistance; no guaranteed response time is offered.
Email support ↗Privacy and reporting.
The mobile app includes controls to report the latest message, block a chat, and request deletion of the active relay data. For privacy requests or problems that cannot be reported in-app, email support.