Telethryve

Support

This page covers support for Telethryve and the computer iOS app.

Contact Support

For app questions, setup help, billing-access issues, privacy requests, moderation reports, or data deletion help, email [email protected].

Include the device type, app version, relay URL, and a short description of the issue. Do not send Telethryve tokens, admin secrets, passwords, or other private credentials by email.

In-App Safety Controls

• Report Last sends a moderation report for the most recent message.
• Block stops the active chat locally until the user unblocks it.
• Delete Telethryve Data removes the active relay token and related relay data.

Setup Help

For setup issues, use the first-run and install guides from the Telethryve site, then verify the relay URL, token, and bridge environment values. The production relay URL for the iOS app is https://telethryve.com/computer.

Reports And Abuse

Use the in-app Report Last action for message-level reports. For production service issues, billing access problems, or abuse that cannot be reported in-app, email the support contact above.

Billing

Billing lifecycle actions are handled through telethryve.com/billing.